Getting Help With Online Casinos
  • Adventure
  • Arcade
  • Defense
  • More Games
    • Driving
    • Casino
    • Board Game
    • Customize
    • Fighting
    • Dress-Up
    • Jigsaw
    • Multiplayer
    • Other
    • Puzzles
    • Rhythm
    • Shooting
    • Sports
    • Strategy
  • LOGIN
  • SEARCH
  • FOLLOW US
    • RSS
Play Live Online
  • Home
  • Games
    • Slot Games
      • Mobile Slots
      • 3 Reel Classic Slot
      • 5 Reel Slots
      • Mega Spin Slots
      • Multi-payline Slots
      • Slot Multipliers
      • Progressive Slots
    • Table Games
      • Play Roulette
        • American Roulette
        • European Roulette
        • French Roulette
      • Play Blackjack
        • Live Blackjack
        • Super Fun 21
        • Spanish 21
        • Perfect Pairs
        • Face Up 21
        • European Blackjack
        • Classic Blackjack
      • Play Craps
      • Online Baccarat
      • Caribbean Stud Poker
      • Casino War
      • Four Card Poker
      • Let It Ride
      • Mississippi Stud
    • Video Poker
      • Tens or Better
      • Aces & Faces
      • Deuces Wild
      • Bonus Video Poker
      • Jacks or Better
      • Joker Poker
      • Progressive
    • Online Lotto
      • Lotto Messenger
      • Lotto Betting
      • Competitions Online
      • Free Lottos
      • Mobile Lotto Games
      • National Lotteries
      • Scratch Cards
      • Mini Lotto
      • Daily Draw Lotto
    • Bingo
      • 75 Ball Bingo
      • 90 Ball Bingo
    • Casinos
      • Bitcoin Casinos
      • Casino Bonuses
      • Free Casinos
      • Casino Jackpots
      • Live Casinos
      • Mobile
      • Promotions
      • Casino Reviews
        • Banking
          • Credit Cards
          • Easy EFT
          • Neteller
      • Gambling
        • Casino Sites
        • Sportsbooks
  • Help
RANDOM GAME
  • Jigsaw PuzzlePLAY NOW!
    Jigsaw Puzzle
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    2
  • Moto Race – Motor RiderPLAY NOW!
    Moto Race – Motor ..
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    1
  • Jewel PopPLAY NOW!
    Jewel Pop
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    7
  • Ludo FamilyPLAY NOW!
    Ludo Family
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    8
  • Jewel Pets MatchPLAY NOW!
    Jewel Pets Match
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    8
  • Sunset Bike Racer – MotocrossPLAY NOW!
    Sunset Bike Racer ..
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    10
  • Xtreme Moto Snow Bike Racing GamePLAY NOW!
    Xtreme Moto Snow Bike ..
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    10
  • Jewel Magic XmasPLAY NOW!
    Jewel Magic Xmas
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    9
  • Blob – The Runner 3DPLAY NOW!
    Blob – The Runner ..
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    9
  • Jewel LegendPLAY NOW!
    Jewel Legend
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    11
  • Jewel ExplodePLAY NOW!
    Jewel Explode
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    14
  • Endless Drag RacePLAY NOW!
    Endless Drag Race
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    13
  • Jewel DuelPLAY NOW!
    Jewel Duel
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    13
  • Car Destroy CarPLAY NOW!
    Car Destroy Car
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    13
  • Jewel DashPLAY NOW!
    Jewel Dash
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    13
  • Draw Rider Free – Top Bike Stickman Racing GamesPLAY NOW!
    Draw Rider Free – ..
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    12
  • Jewel Bubbles 3PLAY NOW!
    Jewel Bubbles 3
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    13
  • Car Stunts – Sky DriverPLAY NOW!
    Car Stunts – Sky ..
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    15
  • Super Car RacingPLAY NOW!
    Super Car Racing
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    15
  • Jewel BlocksPLAY NOW!
    Jewel Blocks
    0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5
    17
NEWS
  • Jigsaw Puzzle - Meet cute animals, visit unknown places or get to see new things. Experience all of this while playing comfortably on your...
  • Moto Race – Motor Rider - Moto Race – The newest extreme motorbike racing game is here! Perfect control, 3D models and characters, coolest stunts,...
  • Jewel Pop - Get ready to match and pop some colourful balloons! Crush through blocks and other obstacles standing in your way. The classic...
  • Ludo Family - Ludo Family Dice Game is an enjoyable multiplayer board game. Ludo is the best way to spend quality time with your family!...
  • Jewel Pets Match - Get your mood up with happy pets! Match them in greater numbers to erase a bigger portion of the board! It can help you crush...
  • Sunset Bike Racer – Motocross - What better way to celebrate the holidays than with tons of death-defying stunts? Jump on this bike and get ready to dodge...
  • Xtreme Moto Snow Bike Racing Game - Xtreme Moto Snow Bike Racing Game This moto extreme game brings mayhem to your mobile as you race down hill and rev your...
  • Jewel Magic Xmas - Already in Christmas mood? The classic turn based triplet matching arcade with Christmas decorations awaits you! Match triplets...
  • Blob – The Runner 3D - Are you ready for a super fun run race? Blob will be your favorite runner of all times! Your goal is easy – Watch out...
  • Jewel Legend - Let the great Jewel Legend begin! The travelers from all around the world have come to the mines to dig those diamonds out....
Home / Getting Help With Online Casinos

Getting Help With Online Casinos

What to do if you encounter problems with an online casino

There may be times when you need help and guidance. Whether you are a beginner or a professional, you may have some questions. For all the problems you need to solve, it is necessary to have good customer service available at all times.

Most common ways to contact customer service

Benefits Average response time
Email Keep track of your conversation with customer service.
More detailed answers with step-by-step solution (which you can keep in writing).
24-48 hours
Telephone Talk to a human.
When you can not write when you on the go.
15 minutes
Livechat Write to a person
The most effective way to solve a problem
Without fees
5-10 minutes

If you still do not get the answer, try the following methods:

  • FAQ

There are common problems that appear time and time again. The largest online casinos know this, which is why they create FAQ databases with step-by-step instructions.

  • Social Media

Social media platforms such as Twitter, Facebook and Instagram have become particularly useful in recent years.

Online casinos now have a dedicated team that handles social media, where they not only post the latest offers but also answer questions both publicly and via direct messages.

  • Send a letter

If you are a little old-fashioned, you can send a letter. If the casino does not display the address, you can get the information via the licensor’s website.

  • Forum

People are another great way to get help online.

There are many casino forums out there with many experts. Utilizing other people’s knowledge is a great way to get help and learn to become a better player in general.

What if customer service does not help?

Although rare, this is a possibility. So what can you do then?

If you can not solve the problem you encountered while playing and service is available, you can always contact the gaming authorities.

All gaming authorities that issue licenses have their own websites where players can submit complaints:

  • UK Gambling Commission – here
  • Malta Gaming Authority – here
  • Alderney Gambling Control Commission – here
  • Curacao eGaming – here

As always, a healthy start in avoiding unpleasant situations is to be aware of our assessment of “Customer Service” in the reviews. It’s the easiest way to identify the most helpful casinos!

Casinos are meant to be fun:

Play responsibly

Casino games are meant to be fun. When you remove the stakes, potential winnings and everything else, you are left with entertainment. If you’re not having fun, you should not play. If you decide to play, play responsibly.

Are you playing too much?

Everyone has their own limits, but ask yourself one simple question: Do I think more about gambling than anything else? If you put other things on hold to play casino games, you are playing too much.

Some of the most common signs of gambling addiction include:

  • Spend more time and money than you can afford
  • Not knowing when to stop / not being able to stop
  • Losing or straining relationships
  • Anxiety about playing or not playing
  • Hides things from your family and friends
  • Need to gamble more / larger amounts to get the adrenaline

What help can you get?

There is plenty of help available if you feel that gambling has become a problem. All regulated online casinos have help available directly on the website. In addition, you can set restrictions on your gaming account and exclude yourself from a website temporarily or permanently.

Finally, you can get help from independent organizations, such as:

  • Gamblers Anonymous
  • Betfilter
  • Net Nanny

 

Games
  • Takashi Ninja Warrior Play
  • Dinosaur bone digging Game Play
  • Mega Ramp Car Racing Stunt Free New Car Games 2021 Play
  • kirb’s world Play
  • Tanks in Action Play
  • Hidden Objects Tropical Slide Play
  • GT Ghost Racing Play
  • Ninja Run Adventures Play
  • Flying Easter Bunny 1 Play
  • Hercules Jigsaw Puzzle Collection Play
  • Dress Up Makeup Games Fashion Stylist for Girls Play
  • Baby Hazel African Safari Play
About Us

Playlive is a nostalgic back track to mindless timewasters of the corner Greek cafes of the 80’s and 90’s where a handful of shiny 20 cent coins provided hours of entertainment.

Most Play Games
  • Naruto Flip Game Adventure – Endless Hook Online Play
  • The Last Chicken Play
  • AVOID Play
  • Hill Dash Car Play
Recent Posts
  • Jigsaw PuzzleRead More
    Jigsaw Puzzle
    Meet cute animals, ...
  • Moto Race – Motor RiderRead More
    Moto Race – ..
    Moto Race - The ...
  • Jewel PopRead More
    Jewel Pop
    Get ready to match ...

Copyright © 2021 Play Live | About PlayLive

Login
Lost password?
Signup

PRESS ENTER TO SEARCH